Family Services Manager
The Family Services Manager is responsible for the development, implementation, oversight and evaluation of evidenced-based family support services grounded in principles of Trauma Informed Care, Universal Basic Regard, and Coaching in order assist low-income families in establishing household stability and working toward self-sufficiency. This position will facilitate training and coaching for staff engaged in direct family support services including Head Start Family Advocates and Home Visitors as well as Food Programs, Immigrant Services and Family Services advocates. The Family Services Manager will also work with agency management to build a Trauma Informed approach to all agency operations.
The desired candidate should have experience and training in Trauma Informed Practice and client coaching models. General knowledge of community services and experience or knowledge of family strengths/family centered practice also preferred. Will work with the management team to develop and implement the EmPath Mobility Mentors Program, taking into Department variations and funding requirements. Facilitate staff training on Trauma Informed Care, Economic Mobility and Coaching. Provide staff coaching to improve family coaching skills and trauma informed practices. Collect data and evaluate program efficacy, provide outcome-based recommendations. Supervise direct reports. Participate in agency-wide, as well as department specific, initiatives to adopt and improve Trauma Informed Care and Whole Family practices.
Must have a Master’s Degree in social work preferred; supervised practicum or internship preferred. Bachelor’s degree in social work, psychology, sociology, related fields with significant relevant professional experience will be considered. A minimum of three years supervisory/ administrative experience in a human service related position is required. Experience and Training in Trauma Informed Practice and client coaching models. General knowledge of community services and experience or knowledge of family strengths/family centered practice preferred. Excellent communication and computer skills are required. Must be able to maintain composure in challenging situations. Must be able to lift 40lbs and have a valid Driver’s License. Position offers an annual salary of $48,880.00
Immigrant Services Specialist
The Immigrant Services Specialist serves a crucial role in providing bilingual services and support to immigrants and their families in Saratoga, Washington and Warren Counties through EOC’s Immigrant Services Program. The Specialist will be clients’ primary point of contact with the agency and will assist them in accessing local resources, interpreting at appointments, and making appropriate referrals. The Advocate will provide assistance with issues including employment, housing, finances, health and education services. Candidate must be fluent in both Spanish and English able to demonstrate effective crisis management, good judgment, and have excellent communication skills.
Must have a Bachelor’s Degree preferred in social sciences including coursework related to cultural diversity, Latin American/Latinx studies, education, human services or social work, or 4 years of relevant work experience. Bilingual/ Bi-Cultural – must have the ability to read, write, and communicate with high proficiency in both Spanish and English, as well as demonstrate an understanding of or ability to relate to Latinx/Latin American cultures and heritage. Working knowledge of government, healthcare, legal and social services programs. Must have knowledge of issues faced by low-income individuals and families. Experience in performing basic social needs assessments, crisis intervention, case management/mentoring, and advocacy. A clean, valid New York State driver’s license required. Position offers $16.00 per hour with excellent benefits!
Community Services Assistant
The Community Services Assistant serves an important role in opening the door for low-income individuals and families to access the multiple support services available provided at Saratoga County EOC and at partner agencies. As the primary staff person responsible for the intake and eligibility screening of new and returning participants, the Community Services Assistant conducts a primary assessment of individual and family needs and connects them with staff and programs that can provide support. Candidate must be friendly, caring and professional and be able to demonstrate effective crisis management, good judgment, and have excellent communication skills. This position is customer facing and provides many “grassroots” programs, therefore flexibility and a positive, “can-do” attitude are a must, as well as a shared belief in our mission is to support low-income individuals and families work toward self-sufficiency and reach their goals. We are customer/participant focused and seek and applicant who desires to make an impact in the lives of our neighbors in need.
This position will work 30-hours/week and will be responsible for the complete primary intake and assessment for agency customers/participants. Introducing customers to EOC and the complete initial intake assessments of customers. Provide referrals to all EOC programs and community referrals. Responsible for input of all customer intake information into client tracking database program. Advocate for customers to secure access to and assistance from appropriate sources. Assists with Community Services Department Programs such as the Food Pantry, Rural Food Delivery Program, Soup Kitchen, Summer Lunch, VITA, and the annual Thanksgiving Baskets. Will also prepare program reports and maintain up-to-date and accurate files on customers to assist in application and reporting processes required by funding sources. Responsible for submitting timely completion of monthly reports to Community Services Director. Become an expert in the agency’s database system in order to be able to run reports for all programming.
Candidate must have an Associates Degree in Human Services or a High School Diploma/GED and 1 years’ experience in human services field. Must have knowledge of issues faced by low-income families and individuals and understanding of local healthcare and social service resources. Working knowledge of governmental and social services programs required. Experience in performing basic social assessments desired. Ability to work with individuals from diverse backgrounds. Bilingual English/Spanish a plus, but not required. Excellent communication and computer skills are required. Basic computer skills with Windows applications and word processing skills helpful. Must be able to maintain composure in challenging situations. Must be able to lift 40lbs and have a valid Driver’s License is required. Position on offers a starting rate of $14.50 per hour.
Part-time Soup Kitchen Assistant
Saratoga County EOC is seeking a part-time Soup Kitchen Assistant to help oversee the preparation and serving of meals at our community lunch program in Saratoga Springs. We are looking for a passionate individual who wants to give back to their community. The Soup Kitchen Assistant will be responsible for overseeing meal preparation, serving and coordination of volunteers.
This position is 3 to 4 days per week, 9:00am-1:30pm with flexibility for weekend coverage if necessary. Position offers $14.50 per hour.
Experience with cooking, food service, menu planning, food safety and proper storage is required.
We are looking for volunteers who would like to spend time giving back to their community. All positions require someone who is friendly, inviting and enjoys working with the public. Must be able to lift at least 40 pounds.
We have the following opportunities available:
Food Pantry – Assists at our Ballston Spa location with the stocking of shelves, filling of food orders and assisting customers to their cars.
Mobile Food Pantry – Assists our advocate while the Mobile Food Pantry is out on the road. He/she would assist in loading the vehicle, filling orders and assisting customers in designated locations throughout the county.
Soup Kitchen – Assists at our Soup Kitchen located in Saratoga Springs. Includes the preparation of food, serving our customers and breakdown.
Learn more and apply on our volunteer page!